{"id":440,"date":"2026-05-30T14:19:16","date_gmt":"2026-05-30T14:19:16","guid":{"rendered":"https:\/\/lyres.us.com\/?page_id=440"},"modified":"2026-05-30T14:19:16","modified_gmt":"2026-05-30T14:19:16","slug":"440-2","status":"publish","type":"page","link":"https:\/\/lyres.us.com\/index.php\/440-2\/","title":{"rendered":""},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-text-align-center\">Shipping policy<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping &amp; Returns FAQ<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">When will I get my order?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are dispatched Monday to Friday, excluding public holidays. Orders may take up to 4 business days to be dispatched.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please allow 3\u201310 business days for delivery. During peak sale periods, please allow an additional 1\u20132 business days for fulfilment and delivery. Orders with multiple items may arrive in separate shipments.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What does shipping cost?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>USA:<\/strong>&nbsp;$10 USD or free shipping over $60 USD. Express shipping options are available at checkout and are calculated based on shipment weight. Standard delivery: 3\u20137 business days. We do not ship to Hawaii or Alaska.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Australia:<\/strong>&nbsp;$10 AUD or free over $75 AUD. Express shipping options are available at checkout and are calculated based on shipment weight. Standard delivery: 3\u20137 business days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UK:<\/strong>&nbsp;\u00a34.95 or free over \u00a340. Express shipping options are available at checkout and are calculated based on shipment weight. Standard delivery: 3\u20137 business days. VAT included.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Europe:<\/strong>&nbsp;\u20ac10 or free over \u20ac45. Standard delivery: 4\u201310 business days. VAT and duties included.<br>Customers outside the EU may incur additional fees depending on local regulations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I send my order overseas?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We ship only to the regions and countries listed on this page. We do not ship outside these destinations. Current shipping locations include the Continental USA, Australia, the United Kingdom, and selected European countries (Netherlands, Belgium, Poland, France, Italy, Germany, Spain, Ireland, and Switzerland).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What if I need to change my order?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Orders cannot be changed once placed. If you need assistance, please contact\u00a0Customer Care\u00a0as soon as possible. Orders cannot be cancelled once shipped.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I track my order?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Tracking and carrier details will be provided as soon as your order has been fulfilled. You can also view tracking information in the \u201cMy Orders\u201d section of your account.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Can I return or exchange my order?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Returns are accepted within 14 days of purchase for unopened items only. Customers are responsible for tracked return shipping.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be unopened, unused, and in original packaging<\/li>\n\n\n\n<li>Gift cards and promotional items are non-refundable<\/li>\n\n\n\n<li>Opened or used items are not eligible for refund or exchange<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please do not return items without first contacting\u00a0Customer Care.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">How do I return an order?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Contact Customer Care with your order number and details. Returns sent without prior approval may not be accepted.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">When can I expect my refund?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Refunds are processed within 3\u20135 business days of receiving your return. Funds may take a further 7\u201310 business days to appear, depending on your payment provider.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What if my order was wrong or damaged?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact\u00a0Customer Care\u00a0within 7 days of delivery with your order number and photos where applicable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Additional delivery notes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We do not ship to PO Boxes. Customers are responsible for providing accurate address details at the time of order placement. Lyre\u2019s cannot accept responsibility for lost parcels resulting from incorrect or incomplete address information.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping policy Shipping &amp; Returns FAQ When will I get my order? Orders are dispatched Monday to Friday, excluding public [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-440","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/lyres.us.com\/index.php\/wp-json\/wp\/v2\/pages\/440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lyres.us.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lyres.us.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lyres.us.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lyres.us.com\/index.php\/wp-json\/wp\/v2\/comments?post=440"}],"version-history":[{"count":1,"href":"https:\/\/lyres.us.com\/index.php\/wp-json\/wp\/v2\/pages\/440\/revisions"}],"predecessor-version":[{"id":441,"href":"https:\/\/lyres.us.com\/index.php\/wp-json\/wp\/v2\/pages\/440\/revisions\/441"}],"wp:attachment":[{"href":"https:\/\/lyres.us.com\/index.php\/wp-json\/wp\/v2\/media?parent=440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}